The 'Drop in' Equipment Service is a service providing Sandwell residents with access to a limited range of equipment to improve and maintain independence from the Independent Living Centre.

Who can use the service?

The service is available to permanent residents of Sandwell. Assessments are open to people of any age, ethnicity and ability. The individual requiring the equipment must be present for the assessment.

When is the service available?

The service is a 'drop in' service, so appointments are not necessary. It is available from Monday to Friday, between 10.00am and 11.45am. Due to the nature of the service, if you arrive after 11.45am, or if there are a lot of people waiting when you arrive, it is possible that you will be asked to return on another day. The Officer is unable to see people after 12.00 noon. On rare occasions, the service may have to be temporarily suspended.

What happens at the 'Drop in' Equipment Service?

Upon arrival, people will be asked to sign in at reception and fill out a form containing some personal details. There may then be a short wait before you see an Officer. A short assessment allows you to explain any difficulties you are experiencing. The Duty Officer will then be able to establish possible solutions.
Whilst the solution may be the provision of equipment, it is often also the provision of impartial advice, support and information, or referral to another agency. If equipment is deemed a suitable solution, an assessment will be provided, and demonstration and instruction given, before you leave the Independent Living Centre.

Can I have a home visit?

The 'Drop in' Equipment Service does not offer home visits. If a home visit is required, the appropriate department of Adult Services & Health should be contacted. They are based at the Aids & Adaptation Service, Unit 22, Crystal Drive, Smethwick. They can be contacted on 0121 569 3666.

What equipment can be issued?

The 'Drop in' Equipment Service only provides basic equipment to help people maintain their independence at home. This equipment is only provided once it has been demonstrated by the Duty Officer and the Officer is happy that you can use it safely and independently.

Available equipment includes:

• mobility aids, e.g. walking sticks, crutches and walking frames (not wheeled);
• dressing aids, e.g. sock and tight aids, shoe horns;
• kitchen aids, e.g. foam handled cutlery, easy grip scissors;
• household items, e.g. key turners and helping hands.

The individual requiring the equipment must be present at the assessment.
No equipment will be issued without an assessment.

Who does the equipment belong to?

The equipment will remain on loan to the individual for as long as it is required.

Where do I return the equipment to?

Joint Equipment Stores,
Unit 22 Crystal Drive,
Smethwick,
B66 1QG
Their telephone number is 0121 569 3670.
Please do not return equipment to Ideal for All, at the Independent Living Centre.